Operator Camelot receives £3.15m penalty over errors in app, affecting tens of thousands of ticket holders

The national lottery operator, Camelot, has been fined £3.15m for three errors on its mobile app, which affected tens of thousands of players.

The first involved up to 20,000 users who were told their winning tickets had lost when they scanned a QR code between November 2016 and September 2020, the Gambling Commission said.

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